FREQUENTLY ASKED QUESTIONS

QUESTION #1  What is propane, and how is it used?

Propane is a versatile and clean-burning fuel derived from natural gas processing and crude oil refining. It is commonly used for heating homes, fueling appliances (stoves, water heaters, dryers, etc.), cooking, and powering industrial equipment.

QUESTION #2 How safe is propane to use? Propane is considered a safe fuel when handled and used properly. Propane providers adhere to strict safety regulations to ensure safe propane handling, delivery, and installation. It is essential to follow safety guidelines, conduct regular maintenance, and seek professional assistance for any propane-related concerns to ensure safe usage.

QUESTION #3    How do I order propane?

To order propane, simply contact our customer service team via phone or email, and they will guide you through the ordering process. We offer various delivery options. We work closely with bulk transport companies to get your product where you need it, when you need it.

QUESTION #4   How often should I have my propane system inspected?

Regular propane system inspections are vital for safety and efficiency. It is recommended to have your propane system inspected annually by a qualified technician.

QUESTION #5    What do I do if I suspect a propane leak?

• Do not use any open flames or electrical switches.
• Leave the area and move to a safe location away from the suspected leak.
• Do not attempt to turn on or off any propane valves or appliances.
• Call 911 to report a gas leak on your bulk propane tank.